What file(s) in my submissions table will be used to inform the State Broadband map?
What does the "Request" button in my "Submission(s)" table do?
Should I include headers (i.e., column names) for fields that are optional even if I don't have them as part of my file submission?
I don’t have unique IDs for locations that our company serves so how do I obtain them?
For Coverage Area / Service Availability Area data submissions (GIS file), what do the unique IDs correspond to?
For Fixed broadband providers, does my company need to submit both List of Locations for Service Availability (CSV) and Coverage Area / Service Availability Area (shapefile or FGDB) files to be eligible to apply for state broadband funding?
Can I submit parcel boundaries from the SmartFabricTM data for the standard and SmartFabric Fixed/Mobile Coverage Area / Service Availability Area data submission options?
Quality Assurance (QA) & Data Acceptance
When I submit a file (CSV or GIS) to the Data Submission Portal – will I receive feedback on Quality Assurance (QA) for the entire file right away?
How long before I receive my Step 2 QA findings via email?
What does "Fail" and "Complete" mean in the “Status” column found in the “File Submission(s)” table?
What happens to records in my file that are missing values for mandatory columns?
What happens if I include duplicate address records in my Fixed Broadband CSV file submission?
Interpreting Quality Assurance (QA) Results
What does "Fail" and "Complete" mean in the “Status” column found in the “File Submission(s)” table?
My CSV file passed both Quality Assurance (QA) steps (Step 1 & 2), but there are records that did not pass geocoding (i.e., lb_pass_fail = fail). What will happen to my file?
What does the following error message “.zip must only contain the necessary files and no folders” mean?
Revising and Resubmitting Broadband Availability Data
I have submitted the wrong file to the Data Submission Portal. How do I remove the file so that it’s not used in the State Broadband maps?
What does the “Excluded Submission(s)” table contain?
I don’t remember what was wrong with my file when I last tried to submit. How can I view the error messages for an unsuccessful submission?
What happens if I upload a file with the same file name as one that has been previously submitted?
Legal
Are there any legal requirements for submitting my company’s broadband availability data to LightBox?
Can we submit the same data that we used for the FCC 477 and/or BDC initiatives for the State Broadband Mapping program?
Do we need to sign and return the Confidentiality Agreement to LightBox to participate in the State Broadband Mapping program?
Accessing Data Portal
What should I do if I do not know my Authorization Token?
Interpreting SmartFabric Location Fabric
What types of locations are not considered a Broadband Serviceable Location (BSL)?
Is the “location_lid” field the same as the FCC BDC’s “location_ID” field?
Will the LightBox SmartFabricTM data be made available for download to assist with data preparation?
